High Rise Embellished Straight Leg Jeans
- Buy now, pay later
- 30-days return policy
- Free shipping in orders over 80$
Decription
Shipping info
We offer reliable shipping across the United States. Orders are processed within 1–3 business days and typically delivered within 5–10 business days. Shipping is $5.99 on orders under $80, and free on orders of $80 or more. You will receive tracking once your order is shipped. See our Shipping Policy.
Return & refund info
We offer a 30-day return policy. Items must be unused and in original condition, and returns must be approved before sending them back. Refunds are issued to your original payment method. See our Refund Policy for full details.
Customer support
For assistance, you can reach us through the following channels:
Email: support@velvetavenueus.com
Phone: +1 (515) 302-6415
We aim to respond to all inquiries within 24 hours.
Customer Service Hours:
Monday – Friday: 8am – 5pm EST
Saturday & Sunday: Closed
Frequently asked questions
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. As long as the item is unworn and in its original condition, we've got you covered. Just reach out to our team and we'll take care of the rest. See our Refund Policy
Are your products true to size?
Yes! our pieces are true to size. if you're ever between sizes or unsure, don't hesitate to message us — we're happy to help you find your perfect fit.
When will I get my order?
Orders typically arrive within 6–13 business days. as soon as your order is processed and on its way, you'll receive a tracking number so you can follow it every step of the way.
Can I exchange my product if it doesn't fit me?
Absolutely. we offer free exchanges so you never have to worry about getting the wrong size. just contact us within 30 days of receiving your order and we'll sort it out for you.
How much does shipping cost?
We offer Standard Shipping for $5.99 on orders under $80, and Free Shipping on orders of $80 or more. Either way, you’ll receive a tracking number to stay updated every step of the way once your order leaves our facility. See our Shipping Policy.